Customer Service - Compton, CA

Now Hiring Customer service with Freight forwarding experience !
Starting pay up to $30 hourly
Monday - Friday 8 am - 5 pm

Essential Functions:
Answering of phones professionally and timely.
Answering and responding to e-mail requests timely.
Turn quotes around within 30 minutes.
Distribute customer/agent/station requests for follow up when needed.
Any other requests needing attention.
Accurately complete data entry.
Maintaining milestones/KPI’s.
Dispatching of shipments.
Ensure dispatch/vendor is aware of any special instructions/cut offs.
Tracking and tracing of shipments.
Communicating to customers and sales regarding issues.
Understanding TSA regulations.
Support other departments/coworkers when needed.
Understand and accurately know how to use 7L, KSMS and other resources or tools provided.
Completion of specific assigned duties/accounts.
Billing: closing out of shipments timely.
Clocking in/out daily (including lunch breaks) and maintain lunch/break schedule independently.
Able to work overtime and weekend on call rotations when required.
Other duties assigned deemed necessary by the Domestic Manager.
SKILLS/COMPETENCIES
Must be able to type accurately at least 35 WPM.
Intermediate level Excel and Word.
Excellent written and verbal skills.
Ability to manage deadlines.